The five-minute check before you let an agency worker start
6 September 2026 · Capegold Care
You are responsible for every person who works your floor, the agency ones too. A one-page checklist to keep by the phone.
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Insights
Straight talk on healthcare staffing
Articles on staffing, nurse support and safer recruitment, written from decisions we have actually made rather than opinions we have collected. If a claim here cannot be checked, we do not publish it.
Articles
Compliance is not a folder, it is a floor
6 September 2026 · Capegold Care
The law already sets a minimum for what a staffing agency must check before it sends you anyone. Here is that minimum, and what good looks like above it.
Read the articleHow to read an agency invoice, line by line
6 September 2026 · Capegold Care
Nights, weekends, bank holidays, sleep-ins. What each uplift is for, and how to check a charge against the shift you actually received.
Read the articleSleep-ins: the flat rate is dead, and that is good news
27 July 2026 · Capegold Care
One flat figure for every sleep-in shortchanges somebody every single night. There is a fairer model, and it is also the lawful one.
Read the articleThe advertised rate that quietly breaks minimum wage
27 July 2026 · Capegold Care
An hourly rate with holiday rolled in can put an agency below the legal floor without anyone noticing. The arithmetic takes one line.
Read the articleCancellation clauses that are fair in both directions
27 July 2026 · Capegold Care
Most staffing contracts punish the client or dump the cost on the agency. A fair clause protects the worker, the home and the agency at once.
Read the articleWhat high clinical standards should actually mean
27 July 2026 · Capegold Care
The phrase is on half the agency websites in the country. Here is the test for whether it means anything.
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