Premium staffing agency for nursing homes across the South West

Staff who turn up.Properly vetted. Properly paid. Including Sundays.

A premium agency built by a team that knows care, nursing and how care homes run, for homes that have been let down before and for care professionals who want to be treated properly.

I need staff

Weekend, night and short-notice cover that arrives.

24/7 on-call answered by someone who can act. Every worker vetted, briefed and photo-identified before the shift. Not right within four hours? You pay nothing.

I want shifts

Fair weekly pay, shifts you choose, a phone that is answered.

Nurses, healthcare assistants, senior care staff and chefs. Holiday pay on top, free training, DBS covered, and you see the rate before you say yes.

Need cover in the next 24 hours?

Call us. Our on-call line is open 24 hours a day, every day of the year. Weekends, nights and short notice are where cheaper agencies fall down. They are where we start.

Prefer to write it down? Use the staff request form and choose urgent temporary cover. Forms are monitored in business hours.

People first. Always.

  • 24/7 On-call, every day of the year
  • 100% Workers vetted before placement
  • Clinical Standards set by people with care and nursing experience
  • South West Rooted in the South West
What we do

Built around nursing home rotas


Our focus is nursing homes and the clinical and care staff their rotas depend on. We recruit, vet and supply the people; your organisation directs and manages the care. We charge for quality and pay our staff fairly, because a worker treated properly is the one who turns up on a Saturday night.

Temporary staffing

Sickness, sudden vacancies and block bookings, filled from a vetted pool.

Permanent recruitment

Care staff to registered nurses and clinical leads, shortlisted against your job description and culture.

Specialist staffing

Mental health, complex care, learning disabilities and autism, matched on experience and briefed before they arrive.

Live-in care recruitment for registered providers

Experienced live-in care staff for registered home care and live-in providers. Your organisation directs and manages the care.

Care-home chefs

Care-experienced chefs trained in food safety, allergens and IDDSI texture diets. Book a chef.

For nursing home managers

Not ready to request staff yet?


Start smaller. Ask for the rate card, see a sample compliance profile, or read our supplier due diligence. If another agency has let you down, start with one weekend shift and judge us on whether we turn up.

Request the rate card

Sent on request, generated from the workbook that prices every booking. Our rates reflect a service you can rely on.

Request the rate card

See a sample profile

The worker compliance profile we issue before every placement, as a client-safe sample.

See a sample profile

Supplier due diligence

Company details, insurance, DBS, training and terms on one page, with a PDF to download.

Read the pack
Ready when your rota is not

Answered any hour of any day

Sickness at six in the morning or a resignation at midnight: call us on Landline 01823 212 811, Mobile 07460 246 863, Text 07576 577 935 and we arrange cover, not a voicemail.

Request staff

Vetted, briefed and photo-identified before every shift

Why Capegold Care

Standards you can evidence to an inspector


Clinical experience behind every booking

Clinical standards set and reviewed by people with experience in care and nursing, not a sales desk.

Every worker fully vetted

Enhanced DBS, two verified references, right to work checked from originals, a face to face interview, observed competencies and a photo identity profile before every placement.

24/7 on-call that answers

A 3am call gets a decision and cover, not a voicemail. A four-hour cancellation courtesy in both directions.

Local presence, real relationships

Based in Taunton and Bridgwater, with a named contact who knows your service.

Fairly paid, so they turn up

Paid weekly with holiday pay on top, so they do not drop a weekend shift. Not right within four hours of starting? You pay nothing for that shift.

Ask any agency three things. Does that rate include VAT? Who covered your last Sunday shift? Did they turn up?

Who we work with

Services that cannot afford an empty shift


We supply across a broad range of health and social care settings in the South West. If your service is not on this list, ask us anyway.

  • Nursing homes
  • Residential care homes
  • Hospitals
  • Community services
  • Supported living
  • Learning disability services
  • Mental health services
  • Complex care providers
  • Live-in care providers
How it works

Simple for you, thorough behind the scenes


Tell us what you need

Call the on-call line or send the staff request form. Role, setting, dates, anything the worker should know before arriving.

We match and brief

We put forward vetted workers whose experience fits your setting, and we brief them properly. You confirm who you want.

They arrive ready

Compliance is already in place and available for your file. Timesheets, invoicing and any issue go through one named contact.

For healthcare professionals

Work that fits around your life


Paid fairly and weekly, with holiday pay on top. You choose your shifts and speak to someone who knows your name. In return: you turn up, on time, including the weekends you agreed.

  • Weekday, weekend, night and sleep-in shifts across the South West
  • Free training with practical competencies signed off properly
  • A named consultant, not a rota-bot
  • Straightforward pay, paid weekly

You will need at least three months' paid experience in a healthcare setting and two referees who can confirm it.

Care you would want for your own family

People first. Always!

Whether you are covering a shift tonight or building a team for next year, start with a conversation.