Make an advisory enquiry
Start with a confidential conversation about what you need.
Start with a confidential conversation
Tell us what you need
Tell us a little about what you need and we will be in touch to arrange an initial discussion. You can also email admin@capegoldcare.co.uk or call 01823 212 811.
There is a problem with your enquiry
Your enquiry has not been sent
Enquiry received, thank you
We will be in touch to arrange an initial discussion. If you need to add anything, email admin@capegoldcare.co.uk.
Capegold Care Advisory is a service of Capegold Care Limited, registered in England and Wales, company number 15907401. Our reports give a clinical and operational opinion. They are not legal, financial, tax, valuation or regulatory registration advice.
Frequently asked questions
What does your review cover, and what does it not cover?
We cover the clinical and operational side of a care home: care quality, clinical governance, staffing, management, safeguarding, regulatory history and how the home runs. We do not give legal, financial, tax or property advice, and we do not value businesses or survey buildings. Our findings are designed to sit alongside the work of your solicitor, accountant and surveyor.
Is my enquiry confidential?
Yes. We treat your enquiry, the home you are looking at and everything you share with us as confidential. If a non-disclosure agreement is needed for a purchase, we will sign one before we see any information about the home.
What is the difference between a review and due diligence?
An operational and clinical review is for an existing owner who wants an external assessment of their home or of a specific concern. Due diligence is for a buyer or investor assessing a home before purchase. If a review shows wider concerns, we will tell you and you can decide whether to widen the scope.
Can you help after we have bought the home?
Yes. Post-acquisition improvement support covers the first 30 to 90 days. We help managers put agreed improvements into practice, strengthen governance, review staffing arrangements and track outstanding actions, with an improvement plan, progress reviews and written updates. You can use this support whether or not we carried out your due diligence.
How do you handle conflicts of interest?
We check for conflicts before we accept any work and tell you at the outset if we cannot act. We do not take on work involving a care home in which a director has an interest.
Can you also provide staff?
Yes. Capegold Care Staffing supplies nurses, care staff and chefs. Our advisory findings are written independently of it, and using it is entirely your choice.
Is Capegold Care Advisory a separate company?
No. Capegold Care Advisory is a service of Capegold Care Limited, company number 15907401. Your agreement will be with Capegold Care Limited.
Open about our staffing service
Capegold Care Advisory and Capegold Care Staffing are part of the same company. Our findings and recommendations describe what a home needs, not who should provide it. Where a home needs staffing support, we will tell you that Capegold Care Staffing can help, and you are free to use any provider. We tell you at the outset about any connection we have with a home, its seller or a buyer, and we do not take on work involving a care home in which a director has an interest.